Switchboard Operators, Including Answering Servicesalary
Official wage statistics for switchboard operators, including answering service in United States, published by U.S. Bureau of Labor Statistics (Occupational Employment and Wage Statistics (OEWS)), reference period May 2025. Approximately 34.28K people work in this occupation.
Wage distribution
| Percentile | Annual |
|---|---|
| 10th percentileentry / lowest decile | $29,990 |
| 25th percentilelower quartile | $34,820 |
| Median (50th)typical worker | $38,630 |
| 75th percentileupper quartile | $46,530 |
| 90th percentiletop decile | $59,470 |
| Meanaverage, skews high | $42,300 |
Salary by state
Switchboard Operators, Including Answering Service wages vary widely by state. Official U.S. Bureau of Labor Statistics estimates, May 2025, sorted by median. Suppressed areas omitted.
| State | Median (annual) | P10–P90 / low–high | Employment |
|---|---|---|---|
| HIHawaii | $59,860 | $42,720 – $67,270 | 410 |
| DCDistrict of Columbia | $54,700 | $47,140 – $63,420 | 230 |
| CACalifornia | $48,840 | $37,380 – $79,260 | 6,680 |
| WAWashington | $47,800 | $36,850 – $60,590 | 430 |
| MNMinnesota | $47,430 | $39,890 – $57,840 | 200 |
| NYNew York | $45,330 | $36,970 – $72,500 | 1,760 |
| NHNew Hampshire | $44,210 | $37,850 – $49,660 | 100 |
| MAMassachusetts | $43,790 | $36,680 – $57,980 | 830 |
| COColorado | $43,720 | $35,490 – $46,920 | 320 |
| MEMaine | $43,350 | $38,190 – $48,100 | 100 |
| ILIllinois | $42,660 | $34,450 – $55,180 | 1,240 |
| VTVermont | $42,630 | $37,700 – $47,360 | 70 |
| NJNew Jersey | $40,430 | $35,780 – $51,890 | 660 |
| AZArizona | $40,380 | $35,060 – $50,200 | 380 |
| WIWisconsin | $40,030 | $36,040 – $57,420 | 550 |
| RIRhode Island | $39,850 | $33,860 – $55,440 | 130 |
| GAGeorgia | $39,490 | $30,880 – $46,390 | 780 |
| KSKansas | $38,760 | $30,940 – $46,130 | 180 |
| NCNorth Carolina | $38,520 | $30,510 – $46,340 | 690 |
| IAIowa | $38,400 | $30,060 – $45,570 | 210 |
| CTConnecticut | $38,380 | $34,370 – $55,170 | 180 |
| NVNevada | $38,070 | $31,600 – $48,400 | 650 |
| IDIdaho | $38,000 | $23,000 – $47,380 | 70 |
| NMNew Mexico | $37,710 | $31,270 – $50,590 | 220 |
| AKAlaska | $37,690 | $33,860 – $51,630 | — |
| KYKentucky | $37,590 | $30,550 – $44,390 | 370 |
| NENebraska | $37,570 | $32,370 – $46,560 | 180 |
| WVWest Virginia | $37,430 | $26,630 – $46,080 | 110 |
| MIMichigan | $37,390 | $31,220 – $47,200 | 370 |
| MOMissouri | $37,130 | $32,380 – $45,570 | 640 |
| MDMaryland | $37,080 | $31,990 – $47,790 | 650 |
| PAPennsylvania | $36,890 | $22,270 – $46,590 | 1,350 |
| INIndiana | $36,860 | $28,220 – $56,540 | 380 |
| VAVirginia | $36,730 | $31,200 – $45,320 | 610 |
| OHOhio | $36,350 | $29,800 – $44,100 | 990 |
| MTMontana | $36,270 | $30,960 – $47,150 | 110 |
| DEDelaware | $35,980 | $31,200 – $46,720 | 180 |
| LALouisiana | $35,890 | $21,240 – $50,060 | — |
| TNTennessee | $35,550 | $27,020 – $46,700 | 680 |
| FLFlorida | $35,410 | $29,410 – $43,360 | 3,090 |
| ARArkansas | $35,290 | $29,360 – $42,870 | 260 |
| OKOklahoma | $35,280 | $29,100 – $42,470 | 480 |
| SCSouth Carolina | $34,010 | $29,940 – $43,730 | 480 |
| TXTexas | $33,620 | $24,140 – $44,100 | 3,640 |
| ALAlabama | $32,210 | $27,640 – $38,260 | 680 |
| MSMississippi | $30,520 | $23,170 – $39,360 | 200 |
| PRPuerto Rico | $24,960 | $21,840 – $37,000 | 560 |
Frequently asked
The median switchboard operators, including answering service in United States earns $38,630 per year (reference period May 2025). Earnings typically range from $29,990 (10th percentile or low) to $59,470 (90th percentile or high). These are official statistics published by U.S. Bureau of Labor Statistics.
Directly from U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS) (SOC 2018 code 43-2011). FedSalary republishes official statistics only; no self-reported or crowdsourced figures. Retrieved 2026-06-11.
U.S. Bureau of Labor Statistics estimates 34,280 people employed in this occupation in United States (May 2025).
Approximately EUR 35,118 · GBP 30,417 per year (mid-market snapshot 2026-05-02). The authoritative native figure is $38,630. FX conversion is informational only.